We will accept exchanges for most items that are damaged, do not fit as described, or when the wrong size has been sent. PLEASE measure your finger and make sure that you order the correct ring size, as we do not offer exchanges for incorrect ring sizes. We reserve the right to deny unreasonable returns and exchanges.
However, some items are not returnable and are final sale. These items are clearly marked in the description.
Returned items MUST be in original condition and in its original packaging, and are subject to a 15% restocking fee which will be refunded upon receipt and inspection of the merchandise. Please email firstname.lastname@example.org to notify us of your desire to make a return or an exchange within 14 days of your purchase so we can provide you with the necessary Authorization Number.
If there is damage to the item as a result of shipping, please document it with your camera immediately when it arrives so that we can resolve this for you as quickly as possible. Send these photos to email@example.com right away along with your order number and we will take it from there.